Thank you for your patience during this process. Providing outstanding service is our top priority at PayPal. Although we didn’t meet your expectations — or our own — in the past few days, we look forward to the opportunity to regain your faith in our service.—Meg Whitman, President and CEO eBay
So that’s it. People and businesses lose their potentially primary PayPal payment service for up to five days and the best the most powerful American businesswoman can, or will, do is apologize. Wouldn’t want to offer some kind of financial remuneration, that would impact the bottom line and imply some ongoing liability. There’s a rock solid non-starter. Kind of puts a stick in Matt’s idea, until they get much better on reliability.