ATT Broadband: Really pissing me off
Well, as expected I have been offline since Friday night. And the more I think about the situation, the more upset I am with the geniuses at ATT Broadband. This whole mess was completely preventable and completely forseeable, yet instead of putting their customers first ATT put a few dollars in their pockets first. The expiration of the contract with ExciteAtHome was well-known and other cable company customers (Cox, Rogers, for example) were willing to pay a little more to keep their customers connected until alternates can be arranged. ATT is just too cheap. I really wish I had a good alternative to them.
Reuters has an update on the situation. Fortunately, I have a buddy who is kind enough to let me hook into the web through his net.